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Frequently asked questions

Straight answers to the questions international buyers ask us most. Where we have not published an answer, we say so and tell you how to get one.

Are you a manufacturer or a trading business?

A manufacturer. We mould our products at Plot No. 137, Khirasara GIDC, Rajkot 360021, Gujarat, India, and the Techball name is moulded into the body of some of our products, not printed on a label.

The Square Ball Valve carries design registration no. 373361-001, as marked in our product catalogue. This registration applies to the Square Ball Valve only.

Can I verify that you are a registered business?

Yes. Our GSTIN is 24ASNPA2102N1Z1, registered from 8 November 2017. You can check it on the Indian GST portal. We are a sole proprietorship trading as Techball Industries.

What do you make, and in what sizes?

26 product families across 7 categories, in uPVC, cPVC and PTMT. Sizes run from ½ inch to 4 inch depending on the product — every family lists its own sizes on its product page.

How is the product packed?

In cartons. The number of pieces per carton is published for every size on every product page, so you can plan a container before you contact us.

Why are there no prices on the website?

A price for an export order depends on the size mix, the packing you need, the Incoterm, the destination port and the volume. A figure published without those would have to be re-priced the moment you told us what you actually wanted, so publishing one would waste your time and ours.

What we publish instead is the thing most suppliers make you ask for: the number of pieces in every carton, at every size. With that and one ex-works figure you can model your landed cost per piece yourself.

Send us the products, the sizes, the quantities and the destination, and you will get a written quotation against those specifics. Request a quotation.

What certifications do you hold?

We do not hold a published ISO or third-party certificate, and we make no claim of conformance to ASTM, DIN, BS or IS standards on this website. If your market requires a specific document, tell us which one and we will confirm in writing whether we can supply it. Ask us.

What is your minimum order quantity?

We have not published a minimum order quantity. Tell us the volume you have in mind in your enquiry and we will confirm in writing whether we can supply it.

What is your lead time?

We have not published a standard lead time. Tell us the products and quantities in your enquiry and we will confirm it in writing.

What are your payment terms?

Payment terms are agreed in writing for each order. Tell us about your order in your enquiry and we will confirm what is possible.

Which Incoterms do you work on, and which port do you use?

We have not published a standard Incoterm or port of loading. Tell us your preference in your enquiry and we will confirm what we can do.

Do you supply samples?

We have not published a sample policy. Ask for samples in your enquiry and we will reply with what is possible.

Do you do private label or OEM?

Ask us. What we can show you today: our own tooling (design registration no. 373361-001 on the Square Ball Valve), our name moulded into the body of some products, and handles already produced in blue, red and orange across the range. What we have not published: tooling cost, minimum run, and whether a specific colour or moulded logo can be matched. Apply to distribute or private-label our products.

Which countries do you ship to?

We have not published a list of markets. Tell us the destination country and port in your enquiry and we will confirm what we can do.

What language do you work in?

English.

How do I get a quotation?

Send the products, sizes, quantities and destination country through our enquiry form, or email us directly at techballind@gmail.com — both reach the same inbox.